What is the best e-commerce software?

If you plan to sell products or services online, you need an e-commerce website that can handle your transactions. An e-commerce website provides visitors with the means to select products and services, place them in a shopping cart, pay for purchases, and arrange for delivery.

Before you make a decision about what features you want, and what platform to use, you need to define your business needs. Will the site be used for B-to-C or B-to-B transactions? Consider your customer as well, focusing on usability. You want your e-commerce website to meet your needs, while at the same time providing a positive experience for your customers.

Some of the ways to build a solid e-commerce site include:

  • E-commerce/enterprise software
    Software specifically designed for e-commerce is a must. You want to choose a platform that can support your current needs, and that can allow you to scale up as you grow. Magento is a great choice, providing a great deal of flexibility and scalability. However, you can also use osCommerce, Zen Cart, Znode or LemonStand.

The Buffalo Barry Indian Art e-commerce website was created and developed by Bergeron Creative Studios using WordPress and Gold Cart Plugin.

  • Shopping cart plugin
    This can be an easy way to add the ability to accept payments on your site without getting an entire enterprise platform. WP e-Commerce is compatible with WordPress sites, and provides the ability to customize and to integrate with different payment processors. Gold Cart is another solid plugin.
  • Payment processor
    You need to have a way to process payments if you want a successful e-commerce website. PayPal is one of the most popular options, along with Google Checkout and Amazon Payments. You can also Ecwid, an e-commerce widget that provides you an easily integrated solution for shopping carts and payments.
  • Social Media options
    Many of the above e-commerce solutions are now offering Facebook apps to sell your products and services directly from your Facebook page.

Remember the “e” in “e-commerce” is not for “easy,” so be realistic about which features and platform are most likely to benefit your business and your customers, and make a determination as to which route to take.

ABOUT THE AUTHOR  Al Bergeron

Al Bergeron is President and Chief Creative Officer at Bergeron Creative Studios, a Boston-area branding firm that integrates interactive, social media and Internet marketing into an engaging force that helps clients win.

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